Full Time Turndown Attendant

Description: Company Overview Hotel We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide. Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else. Reference 2021-2524 Position Overview Division & Department Rooms - Housekeeping Job Title Full Time Turndown Attendant Contract Type Permanent Position Overview Our Turndown Attendants are the gems of our hotel! Entrusted with caring for every detail of our sophisticated rooms, skillfully trained to guard the privacy of our guests and expected to embrace their ultimate responsibility, to create lifelong memories for our guests. Essential Functions & Physical Requirements A day in the life of our Turndown Attendants ? it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Turndown Attendants accomplish would be lengthy but the list below is essential to know. Our Turndown Attendants are responsible for providing turndown service to our hotel guests during their day. This will include changing linens in a bathroom, the bedroom, and even on rollaway beds. In addition, our Turndown Attendants are responsible for cleaning the rooms in preparation for nightfall which may include cleaning and replenishing amenities and supplies all to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving their linen, amenities, furniture set up and even special occasions. Most of these requests are fulfilled by our Turndown Attendants. Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Turndown Attendants are relied upon to report these and work with several other positions to correct. Communication is what keeps our departments running perfectly. Our Turndown Attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains. The items shared are essential. However, to ensure consistency, our Turndown Attendants are provided with specifics on how we care for their department and our hotel. While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. Qualifications and Desirables All of our employees are ambassadors of our Vision, Values and culture. Our Turndown Attendants do this with all they do. English is the primary language used in our hotel. Our Turndown Attendants must feel comfortable communicating in this language. Attention to detail is critical for this role. We pride in nurturing an environment where Working Together is a must. Our Turndown Attendants are our biggest champions of this. Our hotels operate nonstop, this requires flexibility from everyone on the team. EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. OSH Act: A Turndown Attendant is not to handle any human body fluid, biological agents, laboratory chemicals Benefit Package Our success is a result of our employees. We believe that everyone apart of our team should share the rewards. For this position this will mean the following benefit package. Medical/Dental/Vison Benefits Pension/401k Plan Sick Time Hotel Benefits Status Full time Position location Job Location USA Location 701 Stone Canyon Road 90077 Los Angeles