UX/UI Designer

Description: Title: UI/UX Designer (French / English) Location: Remote in Sophia Antipolis, France Company: CrossKnowledge is a Wiley Company Join the team that is inventing the way people learn every day in a mobile, social and connected world! The company Want a casual work environment filled with energy, creativity, and a fast pace, while maintaining an extremely flexible environment? CrossKnowledge Technology (a division of John Wiley & Sons) balances the benefits of working for a big company with the fun and creativity of working in a human-sized, agile organization. We welcome you for who you are, the background you bring, and embrace individuals who get excited about learning, whether online or by the book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It?s in our differences that we empower the way the world learns. We invent every day the way people learn in a mobile, social and connected world. As a result, the E-learning industry has awarded us multiple times. Our customers are companies and corporate organizations willing to develop meaningful competencies for each employee (visit ). At CrossKnowledge Technology, our international team is responsible for building the platforms and infrastructure accessed by millions of learners worldwide (12 million users in 130 countries). Our mission is to create impactful learning experiences on high-performing software. CrossKnowledge is an international company with more than 330 collaborators, located in the United Kingdom, France, Belgium, Italy, the Netherlands, USA, Brazil, Spain, Switzerland, and strategic partnerships in Morocco, Finland, India, China, Japan, and Canada. Our solutions are complete SaaS, cloud-based, and built on exclusive learning technologies. Position Summary: To reinforce the Crossnowledge UX team, the UX designer will be responsible for the User Experience and product design. This central position within the product team will work closely with the product managers to build the product vision. The UX designer will collect the needs and identify real pain points in collaboration with the Product, Customer Insight, and Brand Product team. Interactions with users, customers, and internal stakeholders co-create solutions and test usability to validate the design. An intermediate-level professional position requires experience in a functional area, but the incumbent is still acquiring knowledge and experience in the discipline. Solves a range of straightforward problems using knowledge learned on the job and by applying standard procedures. Receives a moderate level of guidance and direction from manager. Primary responsibilities: Conduct user research in collaboration with Customer Insight teams to identify problem space and opportunitiesCo-create solutions with users that address real customer pain points.Coordination and execution of usability test and validation of the solutions based on the Feedback loop, A/B testing, Beta-testing, Dark/soft launch.The UX designer is responsible for building the product vision in collaboration with Customer Insight, brand product, and product teams and ensuring internal stakeholders' alignment. Stakeholders include Product, Sales, Client Success, Academy, Legal, Finance, Sales Operations, Marketing, Client Care. We are looking for people who: At least 5 years? experience in UX design and UX researchFluent English (read, write and speak)Good communication, presentation, and writing skillsDevelops and maintains collaborative working relationships with peers, colleagues, management, and othersWorking knowledge of accessibility standardsFamiliarity with designing mobile webMasters UX design and research tools and techniquesMasters discovery and test and learn techniquesTechnical savvy and ability to communicate with both technical and non-technical audiencesAbility to work with cross-functional teamsDemonstrates active listening by conveying an accurate understanding of other?s messagesTakes personal responsibility and accountability for addressing and resolving problemsAdapts well to changes at work About Wiley We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company?s headquarters are located in Hoboken, New Jersey, with operations in the , Europe, Asia, Australia, and Canada. #LI-AH1